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📋 Onboarding Guide

Document Checklist

Everything you need to onboard with NESARK — DLT registration, WhatsApp API, RCS & Bulk SMS. Tick off documents as you collect them.

Basic details
Full name Legal name of business owner / authorized person
Business email address Official business email (preferably domain-based)
Mobile number Active mobile number for OTP & account access
Business name Registered legal name of your business
Full business address Complete address including city, state & PIN code
Documents required
MSME / Incorporation / GST certificate Any one valid business registration document
PAN card — business or owner Clear legible copy, all 4 corners visible
Aadhaar card of business owner Front & back copy, both sides clearly visible
DLT registration documents
MSME / Incorporation certificate / GST Any one valid business registration document
PAN card Company PAN or business owner's PAN
Aadhaar card Aadhaar card of the business owner
LOA — letter of authorization Required for authorized signatory
Valid email & mobile number Active email and mobile for DLT account
Registration chargeRs. 5,000 + 18% GST
Validity2 years
Assistance chargeRs. 2,000 + GST
Assistance period3 months (optional)
WhatsApp Business API documents
Business logo High resolution PNG/JPG format
Business website Must include legal name, address, T&C, Privacy Policy & Disclaimer page
SSL verified website Website must have valid HTTPS/SSL certificate
Business email Must match your website domain (e.g. info@nesark.com)
Incorporation / MSME / GST registration Any valid business registration certificate
PAN card — personal or business
Aadhaar card of business owner
New Facebook / Meta account Fresh account required for Business Manager
Fresh mobile number Not linked to any existing WhatsApp account
Approval time2 – 5 business days after document submission
Website & brand requirements
SSL verified website Valid HTTPS/SSL certificate
Opt-in page on website User consent/opt-in page must be live on your site
Privacy policy page Accessible privacy policy on the website
Terms & conditions page Accessible T&C page on the website
Business email on same domain Personal email of POC matching website domain
Brand name Must match exactly as per business documents
Brand logo 224×224 px | Max file size: 50 KB
Banner image 1440×448 px | Max file size: 200 KB
Short description Max 100 characters — brief business description
Brand KYC documents
Incorporation certificate / MSME / GST Any one valid business registration document
PAN card — business or owner Permanent Account Number of business or proprietor
Aadhaar card of business owner Government ID proof of the authorized person
Contact & business details
Contact person first & last name
Contact person designation Official job title of the point of contact
Business mobile number
Approval time2 – 5 business days after document submission
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